NoviaQuest
HOTELS · RESORTS · CAMPSITES · RESIDENCES · HOLIDAY VILLAGES

Enrich the stay. Create an experience that starts at your property.

Turn your property, your facilities or your destination into an immersive, self-guided experience your guests can live from their smartphone.

Tell us about your projectExplore the possibilities
  • Guest experience
  • Additional revenue
  • Autonomy
Couple on a terrace facing a bay, linked to the cards Extend the stay, Reveal the surroundings and Enrich the welcome
YOUR CHALLENGES

Enrich. Differentiate. Create value. Simplify operations.

01

Enrich the stay

Offer an extra activity directly accessible from your property.

  • Guest experience
  • Satisfaction
02

Differentiate

Create an experience unique to your property, your spaces, your identity and your destination.

  • Brand image
  • Memorability
03

Create value

Integrate the experience into a stay, a package or a premium offer, depending on your model.

  • Upsell
  • Additional revenue
04

Simplify operations

Offer a self-guided activity without permanently tying up a guide or an activity leader.

  • Autonomy
  • Availability
TWO WAYS TO CREATE THE EXPERIENCE

On your premises. Or beyond them.

Holiday club with several buildings, a pool and activity areas
ON SITE

Turn your property into an experience playground.

Gardens, natural spaces, buildings, pools, sports facilities, restaurants or living areas can become the stages of a new activity.

  • Make the most of spaces and facilities you already have
  • Create a family-friendly, playful, cultural or sporting activity
  • Offer an experience available on a self-guided basis

Activities · Facilities · Families · Autonomy

Alleys of a village with a rich historic heritage, to explore on foot from the property
BEYOND THE WALLS

Make your property the starting point of the destination.

Offer your guests a self-guided experience to discover the surroundings straight from their accommodation.

  • Offer an activity without organising a guided visit
  • Reveal heritage, nature, food or local favourites
  • Build links with local stakeholders and partners

Guest service · Destination · Partnerships · Differentiation

And why choose?

One and the same experience can start at the property, continue across the destination and bring guests back to your services.

Hybrid
Property
Experience
Destination
Partner
Return / Reward
THE GUEST EXPERIENCE

From the start of the stay to the extended experience.

Welcome

Discover

Guests easily identify the activity offered by the establishment.

VidéoAudio
01

Discover

Guests easily identify the activity offered by the establishment.

  • Introduce the experience on arrival or during the stay
  • Make it easy to access through the property’s own channels
  • Make people want to take part straight away

Reception · QR · Website · Stay information

02

Start

Guests start the experience whenever they wish, as planned by the set-up.

  • Leave real freedom over when to start
  • Support solo, family or team experiences
  • Reduce dependence on an available facilitator

Autonomy · Flexibility · Family · Team

03

Explore

The smartphone guides guests from step to step, on site or beyond the walls.

  • Guide people simply through the property or the destination
  • Direct them to the spaces, amenities and places to showcase
  • Structure a real experience without complicating the stay

GPS · Map · Guidance · Steps

04

Live

Discovery becomes active thanks to content, games, challenges, AR or 3D.

  • Turn a simple activity into a stay memory
  • Showcase the place in a playful, immersive way
  • Strengthen the property’s differentiation

Mini-games · Content · AR · 3D

05

Extend

The experience can lead guests to other services or players in the stay.

  • Introduce the restaurant, spa, activities or other services
  • Activate partners and rewards with RewardQuest
  • Encourage a wider discovery of the property or the destination

Services · RewardQuest · Partners · Loyalty

PROJECT YOURSELF

Imagine what your guests could experience with you.

Every experience can be tailored to your property, your guests and your goals.

Glamping estate with wooden cabins on the water and green spaces, a domain to explore as a family

SCENARIO 01

The estate adventure

Your property becomes the playground itself.

  • Reveal gardens, amenities and spaces differently
  • Create a self-guided activity, especially suited to families
  • Give existing spaces a new experiential purpose

Activities · Families · Amenities · Memorability

Warm hotel lobby reception desk, the team welcoming guests at the start of their discovery of the destination

SCENARIO 02

The accommodation as a starting point

The stay also becomes a gateway to the destination.

  • Offer a self-guided discovery straight from your property
  • Highlight nearby places, neighbourhoods and activities
  • Build partnerships with local stakeholders

Guest service · Destination · Partnerships · Differentiation

Hotel with contemporary architecture and a monumental sculpture, a story to turn into an experience

SCENARIO 03

A bespoke premium experience

Turn your story and your identity into an experience.

  • Stage the history, architecture or know-how of the place
  • Combine exclusive content, play, AR and 3D
  • Create a premium experience competitors cannot easily replicate

Brand · Storytelling · Premiumisation · Memorability

Animated Christmas market in a festive half-timbered town, a seasonal highlight ready for play

SCENARIO 04

Renew the experience

Create new reasons to take part across the stay and the seasons.

  • Adapt the experience for summer, Christmas, Halloween or a key moment
  • Renew content without rebuilding the whole set-up
  • Encourage re-engagement and loyalty

Activities · Novelty · Loyalty · Seasonality

You have a property, spaces or simply a first idea?

Tell us about your project
VALUE · DATA · TECHNOLOGY

An experience that also creates value for the establishment.

BUSINESS MODEL

01

Enrich

Add a distinctive activity or service to the stay.

02

Monetise

Depending on the chosen model, integrate the experience into a package, an option or a premium offer.

03

Activate

Use RewardQuest to introduce a service, an offer or a partner.

EXAMPLES

Spa · Restaurant · Boutique · Activity · Partner

ImpactQuest can also weave your property’s environmental, local or solidarity commitments into the experience.

Biodiversity · Water · Waste · Mobility · Local stakeholders

DATA

01

Observe

Participation · Steps · Interactions · Rewards

02

Understand

Usage · Interest · Engagement

03

Evolve

Journeys · Content · Offers

The Data features available depend on the level of creation and the project configuration.

iOS & Android mobile appIndoor / Outdoor / HybridGPS & guidanceAR & 3DProprietary platform built on UnityMaintenance & evolution
Discover Technology & Data
YOUR ESTABLISHMENT

What new experience do you want to offer your guests?

Tell us about your property, your spaces, your guests and your goals. Together we’ll imagine the experience that suits you best.

Tell us about your projectRequest a demo
Submit my brief